Política de privacidad

 

Last Updated: November 26, 2024

This Privacy Policy describes how MARCO ZOUVEK STUDIO (hereinafter, the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on marcozouvekstudio.com (hereinafter, the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

Collection and Use of Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. The term "personal information" refers to information that individually identifies or describes you, as well as information that can be linked or associated with you. The following sections describe the specific categories and types of personal information we collect.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. The term "personal information" refers to information that individually identifies or describes you, as well as information that can be linked or associated with you. The following sections describe the specific categories and types of personal information we collect.

Information We Collect Directly from You

The information you submit directly to us through our Services may include the following:

  • Contact Details: Includes your name, address, phone number, and email address.

  • Order Information: Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information: Includes your username, password, security questions, and other information used for account security purposes.

    Customer Support Information: Includes the information you choose to provide in your communications with us, such as when sending a message through the Services.

Note: Some features of the Services may require you to directly provide certain information about yourself. You may choose not to provide this data; however, doing so may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services (hereinafter, "Usage Data"). To do so, we may use cookies, pixels, and similar technologies (hereinafter, "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Service Providers: Companies that support our Site and Services, such as Shopify

Payment Processors: Entities that collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, allowing us to fulfill our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we—or the third parties we work with—may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits (SDKs), third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. Please also refer to the following section, Third-Party Websites and Links

Use of Your Personal Information

Provision of Services and Products. We use your personal information to provide you with the Services and thereby fulfill our contract with you. This includes processing your payments, fulfilling your orders, and sending notifications related to your account, purchases, returns, exchanges, or other transactions. We also use this information to create, maintain, and manage your account, arrange for shipping, facilitate returns or exchanges, and provide other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to link your account with other Shopify services you choose to use. In this case, Shopify will process your information as outlined in their Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, text message, or postal mail, as well as to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising both on our Site and on other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6(1)(f) of the GDPR.

Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other details with anyone. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website, both for you and for other customers, in accordance with Art. 6(1)(f) of the GDPR.

Communications and Service Improvement. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interest in order to be responsive to you, as well as to provide effective services and maintain our business relationship with you in accordance with Art. 6(1)(f) of the GDPR.

Cookies

Like many other websites, our Site also uses cookies. For specific information about the cookies we use related to operating our store with Shopify, please see https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and our Services (which includes remembering your actions and preferences), as well as to run analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain general features and functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent the sharing of information with third parties, such as our advertising partners.

Disclosure of Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include the following:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With business and marketing partners to provide services and display advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
  • In connection with business transactions, such as mergers or bankruptcies, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users and others.

We disclose the following categories of personal and sensitive user data for the reasons described above in 'How we collect and use your personal data' and 'How we disclose personal data.

Category

Categories of Recipients

Identifiers, such as basic contact details and specific order and account information.

Vendors and third parties that perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers).

Commercial information, such as order details, purchasing information, and customer support information.

Business and marketing partners

Internet or other similar network activity, such as usage data.

Affiliates

Geolocation data, such as locations determined by an IP address or other technical measures.

We do not use or disclose sensitive personal information without your consent, nor do we use it to infer characteristics about you.

Sitios web y enlaces de terceros

Nuestro Sitio puede proporcionar enlaces a sitios web u otras plataformas online operadas por terceros. Si sigue enlaces a sitios no afiliados o que no están bajo nuestro control, debe revisar sus políticas de privacidad y seguridad, así como otros términos y condiciones. No garantizamos ni somos responsables de la privacidad o seguridad de dichos sitios, incluida la exactitud, integridad o fiabilidad de la información que se encuentra en ellos. La información que usted proporcione en sitios públicos o semipúblicos, incluida la información que comparta en plataformas de redes sociales de terceros, también puede ser visible para otros usuarios de los Servicios y/o usuarios de dichas plataformas de terceros, sin limitación en cuanto a su uso por nuestra parte o por la de terceros. Nuestra inclusión de dichos enlaces no implica, por sí sola, ningún tipo de promoción del contenido de dichas plataformas o de sus propietarios u operadores, excepto el divulgado en los Servicios.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details provided below to request its deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of minors under 16 years of age.

Seguridad y retención de su información

Tenga en cuenta que ninguna medida de seguridad es perfecta o impenetrable, por lo que no podemos garantizar una "seguridad perfecta". Además, es posible que la información que nos envíe no esté segura mientras esté en tránsito. Por lo tanto, recomendamos que no utilice canales inseguros para comunicar información sensible o confidencial.

El tiempo de conservación de su información personal depende de diferentes factores, como, por ejemplo, si necesitamos la información para mantener su cuenta, prestar los Servicios, cumplir con obligaciones legales, resolver disputas o hacer cumplir otros contratos y políticas aplicables.

Sus derechos

Dependiendo de dónde viva, es posible que tenga algunos o todos los derechos que se enumeran a continuación con respecto a su información personal. Sin embargo, tales derechos no son absolutos, por lo que pueden aplicarse solo en determinadas circunstancias, lo que nos permitiría rechazar su solicitud en determinados casos y según lo permita la ley.

  • Derecho de acceso/conocimiento: Es posible que tenga derecho a solicitar acceso a la información personal que tenemos sobre usted, incluidos los detalles relacionados con las formas en que usamos y compartimos su información.
  • Derecho de eliminación: Es posible que tenga derecho a solicitar la eliminación de la información personal que conservamos sobre usted.
  • Derecho de corrección: Es posible que tenga derecho a solicitar la corrección de la información personal errónea que conservamos sobre usted.
  • Derecho de portabilidad: Es posible que tenga derecho a recibir una copia de la información personal que conservamos sobre usted y a solicitar su transferencia a un tercero, en determinadas circunstancias y con determinadas excepciones.
  • Restricción de procesamiento: Es posible que tenga derecho a solicitar que detengamos o restrinjamos el procesamiento de la información personal.
  • Revocación del consentimiento: Siempre que dependamos de su consentimiento para procesar su información personal, es posible que tenga derecho a retirar dicho consentimiento.
  • Apelación: Es posible que tenga derecho a apelar nuestra decisión si nos negamos a procesar su solicitud. Para ello, puede responder directamente a nuestra denegación.
  • Gestión de las preferencias de comunicación: Podemos enviarle correos electrónicos promocionales y usted puede optar por no recibirlos en cualquier momento a través de la opción para cancelar la suscripción que está disponible en los correos electrónicos que enviamos. Si opta por no recibirlos, es posible que aún le enviemos correos electrónicos no promocionales, como los relacionados con su cuenta o con los pedidos que haya realizado.

Puede ejercer cualquiera de estos derechos donde se indica en nuestro Sitio o al ponerse en contacto con nosotros mediante los detalles de contacto que se proporcionan a continuación.

Sepa que el ejercicio de cualquiera de estos derechos no será motivo de ningún tipo de discriminación por nuestra parte. Es posible que necesitemos recopilar información de usted para verificar su identidad, como, por ejemplo, su dirección de correo electrónico o información de su cuenta, antes de proporcionar una respuesta sustancial a la solicitud. De acuerdo con las leyes aplicables, usted puede designar a un agente autorizado para realizar solicitudes en su nombre para ejercer sus derechos. Antes de aceptar solicitudes de un agente, le exigiremos que proporcione pruebas de que usted ha autorizado a dicho agente para actuar en su nombre. Asimismo, es posible que necesitemos que verifique su identidad directamente con nosotros. Responderemos a su solicitud de manera oportuna tal como lo exige la ley aplicable.

Reclamaciones

Si tiene alguna reclamación sobre cómo procesamos su información personal, póngase en contacto con nosotros a través de los detalles de contacto que se proporcionan a continuación. Si no está satisfecho con la respuesta que hemos proporcionado a su reclamación, dependiendo de dónde viva, puede tener derecho a apelar nuestra decisión poniéndose en contacto con nosotros a través de los detalles de contacto que se indican a continuación, o bien a presentar su reclamación ante la autoridad local competente en materia de protección de datos. Para el EEE, puede consultar esta lista de las agencias supervisoras de la protección de datos.

Usuarios internacionales

Tenga en cuenta que podemos transferir, almacenar y procesar su información personal fuera del país en el que vive. Su información personal también se procesará con personal y proveedores de servicios externos y socios de dichos países.

Si transferimos su información personal fuera de Europa, utilizaremos mecanismos de transferencia reconocidos, como las Cláusulas Contractuales Estándar de la Comisión Europea o cualquier contrato equivalente emitido por la autoridad competente del Reino Unido, según corresponda, a menos que la transferencia de datos se realice a países que proporcionen un nivel de protección adecuado.

Contacto

Si tiene alguna pregunta sobre nuestras prácticas de privacidad o sobre la presente Política de privacidad, o bien si desea ejercer cualquiera de sus derechos, puede llamarnos por teléfono, enviar un correo electrónico a marcozouvekphoto@gmail.com o ponerse en contacto con nosotros a través de la dirección Via Europa 30, Mataró, 08304, ES.

A efectos de las leyes de protección de datos aplicables, y salvo que se indique explícitamente lo contrario, somos los responsables de los datos de su información personal.